NCR Counterpoint is a point of sale (POS) and inventory management system. It brings the front and back offices into harmony by actively controlling cost while increasing sales. In fact, Counterpoint enables you to grow your best business with a complete management solution that adapts to the way you do business. Chiefly, this is done by delivering the power of a server that is the industry standard for speed, stability, and data integrity. NCR Counterpoint has all the capabilities you need to run your business more efficiently and effectively. This is because it has point-of-sale ticket entry and inventory management to integrated purchasing, customer tracking and reporting. Additionally, Counterpoint also has solutions for your online web store and price checking.
Base Counterpoint includes the following:
Fast and intuitive ticket entry
Comprehensive inventory and customer management,
Integrated purchasing and receiving,
Flexible reporting,
Detailed tracking of sales history
Accounting system interfaces
Moreover, you have the option to enhance the system feature set by activating additional functionality. You can purchase and register Options within the base system or add them on later to meet your changing business needs. This Counterpoint POS Solution also features:
eCommerce support
Integrated email marketing
E-Mail alerts
The ability to sell anywhere
As a business owner, Counterpoint offers features like purchasing advice, custom inventory control and transfer advice to name a few. These are all put in place to help you focus on your customers and not spend too much time on other things. Part of doing your part in focusing on the customers and making their experience an easy and satisfied one is making sure your employees have the right tools to do so. Undoubtedly, Counterpoint has these tools. It offers mobile point of sale, speedy checkout, secure payment processing, etc. Counterpoint can help to keep your customers wanting more! It offers features like online shopping, targeted email marketing with personalized offers and built in loyalty.
Presently, Counterpoint is able to run on both computers and terminals. Works with price checkers.
NCR Counterpoint Mobile
NCR Counterpoint Mobile is a suite of mobile solution applications offered by NCR on the Apple iPod Touch, iPhone, and iPad platforms, integrated to NCR Counterpoint. Get out from behind the counter to engage with the customers and ring up sales wherever they are gathered. Multi-purpose devices allow both POS and inventory functionality. Stay in sync with real-time Counterpoint integration for immediate sales and inventory updates from anywhere. Licensing features, including seasonal and merchant-level options, provide flexibility to go mobile wherever and whenever it makes sense. Provide exceptional customer service with on-the-spot item lookup, line-busting checkout, and returns.
NCR Counterpoint Mobile features include:
- Mobile Point of Sale provides for remote/mobile point of sale checkout
- Inventory management with mobile physical count, adjustments and receive with or without a PO
- On-the-spot viewing of customer, item pricing and inventory quantities
NCR Customer Connect
Customer Connect is an email marketing tool fully integrated with NCR Counterpoint.
- Send Targeted Emails:
Relevancy is key in any email campaign. Only Customer Connect has access to your NCR Counterpoint data to create lists based on customer purchase history, customer category, preferences, and other data in the customer record. - Set up Automated Recurring Campaigns:
Create email campaigns that will automatically launch using data from NCR Counterpoint. Popular campaigns include birthday emails and the pre-loaded “we miss you” and “welcome” campaigns. Create your own campaign using information that is important to you! - Closed Loop Reporting:
In addition to seeing who is opening or clicking your emails, Customer Connect shows you the sales being driven by your campaigns. Robust campaign reporting allows you to see the true ROI of your emails. - One Set Of Customer Data:
- Save time and never miss a customer.
NCR Smart Alerts
Smart Alerts is a real-time notification service that allows merchants to monitor their operations. It provides timely, actionable alerts that reduce fraud, improve operations and provide better customer service. Alerts are focused around 3 major business aspects…Fraud Prevention, Operational Issues, and Customer Service. Monitor and stay informed about key business indicators by store through text or email alerts. Whether you are on vacation, at lunch, or jumping from store to store you can stay connected to your business and “in the know.”
Employee theft accounts for at least half of the shrinkage incurred by retailers each year. Fraud alerts help you prevent theft before it happens.
Receive crucial reports allowing you to make on-the-fly business decisions.
Want more out of Counterpoint? Check out CP Magento!
Want to check out some of our Add-ons for Counterpoint? Check out Service Point or 2B Inventory
