Join Us in Making a Difference Across the Caribbean
At Wagos Limited, we are more than just a technology company. We are a community dedicated to delivering cutting-edge business solutions across the Caribbean. Our success is built on a foundation of core values that drive everything we do—honesty, integrity, passion for service and excellence, reliability, and a strong focus on human development.
Why Work with Us?
Working at Wagos Limited means being part of a team that values each member’s contributions. We are committed to creating an environment where our employees can thrive both personally and professionally. Here’s what you can expect when you join our team:
- Honesty and Integrity: We uphold the highest standards of ethics in all our dealings. Our team members are trustworthy and transparent in all their interactions.
- Passion for Service and Excellence: Our dedication to service and excellence sets us apart. We encourage enthusiasm, diligence, and a relentless pursuit of perfection in serving our customers, both internal and external.
- Reliability and Dependability: We are committed to delivering on our promises. Our employees are dependable and maintain the trust and confidence of our stakeholders.
- Strong Human Development Focus: We believe in nurturing our employees’ potential. We provide a supportive environment where continuous learning and growth are encouraged.
- Continuous Learning and Improvement: Innovation is at the heart of Wagos. We foster a culture of curiosity, research, and knowledge-sharing to continuously enhance our operations and services.
What We Look For in a Wagos Employee
We seek individuals who embody our values and are eager to contribute to our mission. If you are:
- Honest, diligent, flexible, and dependable
- Passionate about interacting with clients and committed to delivering exceptional service
- A team player who enjoys collaborating with others
- Curious, enthusiastic about learning, and a natural problem-solver
- Mature, stable in decision-making, and able to follow rules and work within established structures
- Innovative, using your initiative to achieve business goals
- Someone with broader life interests and values beyond just career and financial success
Then Wagos Limited might be the perfect place for you to grow your career.
Current Opportunities
We are always looking for talented individuals to join our team.
Explore our current job openings and find a role that matches your skills and aspirations.
Technical Sales & Marketing Associate
The Technical Sales and Marketing Associate works under the direction of the Senior Manager Technical Services and Sales to support the Company’s. marketing efforts and secure sales and repeat business via the development and maintenance of strategic, supportive customer relationships, through interfaces with local and regional customers. This position also works to enhance customer service and satisfaction goals and ensure adherence to the service delivery policy, procedures and standards.
- Provide strong support to the Senior Manager Technical Services & Sales in the design and execution of the marketing strategy
- Be fully participative in the Company’s marketing and sales efforts
- Generate and develop new business to increase sales with existing and new customers
- Prepare, present and follow up on quotations to customers for software, hardware and services
- Support the implementation of customer service strategy, policy, standards & procedures
- Enact customer service strategy and monitor adherence to service delivery policy, standards & procedures
- Serve as a point of reference for customers, ensuring open communication and management of customer relationships.
- Monitor and maintain Customer Relationship Management system.
- BSc in Marketing or Information Technology or similar qualification
- At least two years’ experience in a sales/marketing position in a similar organization or one of a similar size
- Knowledge of computer networks; software; database design and reporting
- At least two years’ experience working in IT operations
- Excellent customer service, written and oral communication, time management and negotiation skills
- At least two years’ experience in an administrative position, preferably in an ICT environment
- Well versed in key business productivity software, for example Microsoft Office Suite
- Knowledge of point of sale, hospitality and accounting software will be an asset
Technical Support Specialist
The Technical Support Specialist works as part of the Technical Support Team, implementing solutions in Retail and Hospitality Software. They also provide professional IT support services including, but not limited to networking, equipment configuration and security on LANS and WANS. They work under the supervision of the Manager – Technical Support.
- As part of the Technical Support Team, they are responsible for receiving, analyzing, and resolving requests for end user technical support.
- Implement point of sale software and equipment
- Implement accounting, service, and other application software
- Implement and maintain Windows networks and security
- Maintain technical relevance through continuous training on application software and related computer hardware
- Pursue certification in NCR, Microsoft solutions and other related software and equipment
- Develop greater knowledge of retail and accounting systems
- BSc in Information Technology or Management or similar qualification
- At least two years’ experience in a sales position in a similar organization or organization of a similar size
- Knowledge of computer networks; software; database design and reporting
- At least two years’ experience working in IT operations
- Excellent customer service, written and oral communication, time management and negotiation skills
- At least two years’ experience in an administrative position, preferably in an ICT environment
- Well versed in key business productivity software, for example Microsoft Office Suite
- Knowledge of point of sale, hospitality and accounting software will be an asset
Apply Today
Ready to make a difference in the Caribbean’s business landscape?
Submit your application today at [email protected] and take the first step towards a fulfilling career with Wagos Limited.