"Mayfair has partnered with Wagos for over 10 years, which is a testament to our relationship. The team assigned to Mayfair is very knowledgeable and willing to share their expertise when requested. Responses are very timely, and professional, and sometimes extend beyond the call of duty. Counterpoint is a very powerful tool that provides relevant information for management decisions."
Mayfair Trinidad
I am pleased to share my positive experience with Wagos Ltd. Their team of experts has been providing Jonas Browne and Hubbard (Grenada) Ltd. with prompt and efficient support for many years. We particularly appreciate Wagos’ proactive approach towards software maintenance. Wagos Ltd's dedication to customer satisfaction has been exemplary, and their transparent pricing policy has greatly enhanced our business relationship. Their regular monitoring and software upgrades have greatly reduced business downtime. Wagos Ltd has been an outstanding software support company, and I would not hesitate to recommend this great team.
Jonas Browne and Hubbard (G'da) Limited
"We have been using the NCR Counterpoint software for over 18 months and the support was there from day one and still is. What we appreciate most about the technical team at Wagos is their ability to take our problems and tailor solutions specific to our business operations. On average our problems are resolved within 24 hours. We value this business partnership with them and look forward to their continued support in the future. Thank you, Team Wagos! "
Superb Distributors INC
"HOT LOOK has been working with WAGOS for over 7 years. Though we are not based on the same territory, we get to know and appreciate this team made of helpful and friendly people, always ready to advice and assist us in all our specific needs (Currencies, French language,..) The communication is quite fluid...and they also travel when needed. Their responsiveness is generally timely. Counterpoint is a very accessible and flexible software and we are satisfied of its performance. Hot Look is very happy of the partnership with Wagos as they keep improving and adding to the services they offer."
Hot Look Stores
“Wagos is an integral part of our ICM Beauty team, always offering superb support and quick response to any issue with technical support”
Inter Caribbean Marketing Limited
"Wagos always comes through quickly resolving our IT and Counterpoint software issues. They listened to our needs and made sure we were getting the service needed at a great value. It has become a very cohesive relationship. They are certainly our go-to IT and Counterpoint software company of choice!"
Maedac Supply Ltd
The support given to us over the past 18 years has been excellent and Wagos continues to go beyond the call in the delivery of their service. They have contributed to the growth of our company, making us the leader in appliances, parts and services in our industry.
Reliable Appliances and Parts
I have worked with the Wagos management, sales and support team for the past 14 years. My experience has always been pleasant. The team’s professionalism and efficiency is unparalleled, second to none. The Wagos team has always been very responsive and easy to reach. The software itself is fully customizable based on the needs of the business. Wagos is always up to date with current trends and advances in technology and advises us on the available software and hardware options. I can be assured and comfortable that any issues that arise can be resolved.
Caribbean Airlines Duty Free
"Our experience with the Wagos Team has been exceptional. They have been professional, knowledgeable, and responsive to our needs. We have always felt like a valued customer and appreciate the personal touch that they bring to their work. [Counterpoint] has been customizable to our workflow and provided valuable insights that helped streamline departmental procedures. We highly value our business partnership with Wagos Limited. They have exceeded our expectations, and we would highly recommend them to anyone in need of their services."
Giftland Group
"We have been very impressed by your ability to quickly get up to speed on the complexities of the Chuck E. Cheese’s set up on both the Aloha Point of Sale software and the NCR Back Office (NBO). Furthermore, it is refreshing for us to work with a service provider that understands our end to end systems… from the point of sale, to the back of house, straight through to the accounting system. The time that you have invested in understanding our needs and quickly presenting practical and workable solutions is duly noted. We look forward to our continued partnership as we expand to a multi-site operation."
Chuck E. Cheese's
"On behalf of the CORUM team in Guyana, we sincerely appreciate the partnership we have developed with the Wagos team and all the support we have been given since our first store back in 2016. Throughout the years, Wagos has been essential in helping us accomplish our goals and has given the platform to grow to 18 stores and counting. One essential aspect that we value the most is the on call support that is provided, that personalized touch is very important for us given how time sensitive quick service restaurant issues can be. We look forward to expanding our relationship with Wagos in the future."
The Corum Group
"We engaged Wagos Limited on the onset to assist in implementing and setting up our POS software and ensuring the Wendy's Brand was set up for success. The transition was somewhat seamless, and although there were some stumbling blocks along the way, their service and commitment remained exemplary. The Wagos team provided clear and concise information for us to make solid business decisions regarding our choice of software and hardware in an environment where technological expertise, or lack thereof, can make the difference between success and failure."
Wendy's
"Working with Wagos Limited revolutionised our daily operations. We originally worked with a manual system. Transitioning to Aloha POS has allowed us to increase our efficiency and speed while maintaining ease-of-use for our employees. The detailed reporting has also given us insights that assist with business making decisions. Throughout set-up, implementation and beyond, Wagos has provided consistent and reliable support and solutions that ensure we maintain our competitive edge as one of the leading hospitality operations in the Maracas Bay area. "
Uncle Sam's & Sons
"Partnering with Wagos has been a tremendously beneficial decision for our company, they represent extremely powerful and robust software solutions for businesses and have a solid support team to back it all up. The team at Wagos is always available, reliable, friendly and knowledgeable. We have been able to access tools and information that allow us to make solid, quick and calculated decisions and improve our bottom line. I have zero hesitation in recommending Wagos and Counterpoint to any business looking to improve the way they operate"
A. Moses & Sons Limited Trinidad & Tobago