The next generation of service management software from RTM is named ServicePoint.  (After all, it’s service software that was designed expressly for CounterPoint SQL)



ServicePoint takes full advantage of MS SQL technology to bring you a reliable, robust service management solution that is written for, and tightly integrated with, NCR CounterPoint SQL, PBS by Passport Software, or Microsoft Dynamics.  The use of Crystal Reports gives you unmatched reporting abilities, using industry standard tools.



Version 9.3 of ServicePoint is currently shipping.  Interface with CounterPoint SQL, Passport PBS, or Microsoft Great Plains is supported.  View the ServicePoint Brochure.



Click on the thumbnails for a closer look at some sample screens from this exciting product.



WOgeneral.gif (42708 bytes)                                  wotasks.gif (45719 bytes)

Work order entry, General Info                      Work order entry, tasks


wolabor.gif (46216 bytes)                                 woparts.gif (47303 bytes)

Work orders, Labor time                                  Work orders, parts used

WOaddlchgs.gif (44012 bytes)                               Sched1.gif (84854 bytes)

Work orders, Additional charges                        Scheduling, calendar


Sched3.gif (78725 bytes)                                Sched2.gif (84688 bytes)

   Scheduling, Gantt chart                      Scheduling, Work order detail

svcaddr1.gif (65874 bytes)                               custeqp.gif (55953 bytes)

    Service addresses                                    Equipment management

  invcode1.gif (49704 bytes)

      Invoicing codes